Support

Deep Zoom Images Creating EDF Images Doesn't Work
Deep Zoom Images

Information in this article applies to:

  • uScope Navigator V4.5 and Later

Article ID: NDZ2319 — Created: 31 Aug 2020 — Reviewed: 8 Oct 2020

Symptom

Users cannot create EDF images from scans. Under Multi-Layer Options on the Create Whole Scan Image dialog, when Create EDF Deep Zoom is selected, the Whole Scan Image generator hangs at 0% and never completes.

When Create for All Layers is selected, the Whole Scan Image Generator works correctly and creates a multi-layer Deep Zoom image.

Cause

EDF (Extended Depth of Field) scanning requires a separate license to operate. Without this license, uScope Navigator hangs waiting indefinitely for the EDF License to register.

Please contact our sales department for more information about the EDF software license.

Resolution

To resolve this problem, do not select the Create EDF Deep Zoom option.

Note
This problem will be corrected in a future release of uScope Navigator.

Rate This Article
Contact Microscopes International or speak with your local distributor.
Copyright © 2020 Microscopes International, LLC. All rights reserved.