Information in this article applies to:
Article ID: NGN1291 — Created: 14 Oct 2019 — Reviewed: 22 Aug 2020
Each time you launch uScope Navigator, a log file is created containing detailed information about the operation of the uScope Navigator application software and uScope whole slide scanner. You may be requested to provide this log file when contacting us for technical support.
The log file includes no personally-identifiable user data. Information stored in the log file is of no use to anyone outside of our technical support department.
Following are the details of the uScope Navigator application log file.
The Log file is deleted each time you start uScope Navigator and is saved when uScope Navigator exits.
If you have been requested to send the application log file to technical support, a scanned region of interest is usually required as well. Follow these steps to ensure you have a complete log file and associated scan files.