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uScope Navigator (Preferences)

Too Many Errors Attempting to Process Camera Data
uScope Navigator (Preferences)

Information in this article applies to:

  • uScope Navigator V4.3 and Later

Article ID: NPF1150 — Created: 14 Feb 2018 — Reviewed: 14 Feb 2018

Symptom

Camera Error: Too many errors... When calibrating the cameras or when scanning a slide, a Camera Error window appears displaying the following message:

Too many errors attempting to process camera data.

Select a slower camera speed on the Advanced Settings panel in Program Options and try again.

What does this error message indicate and what should I do to fix it?

Cause

This message is caused when the camera transmits data over the USB port faster than the computer can respond. This can occur on slow computers or when using a sub-standard USB2 port. This error can also occur when connecting the uScope to a USB3 port.

Resolution

If you receive this message, you must slow the camera speed to a level that your computer can process. Refer to the following knowledge base article for more information:

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