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Article ID: NSC1064 — Created: 18 Jul 2017 — Reviewed: 6 Dec 2020
When navigating around the overview image, I am unable to move the objective to the bottom half of the slide. When I try to use the cursor keys or navigation arrows to move the objective below the middle of the overview image, movement is halted somewhere near the middle of the slide.
This problem only occurs on a very few units. It is caused by a calibration value that was incorrectly generated.
Fortunately, we can solve this problem over the phone or via email. Please contact our technical support department for more information.