Information in this article applies to:
Article ID: NSC1232 — Created: 29 Jul 2018 — Reviewed: 30 Jul 2018
There is a problem in uScope Navigator v4.3 and earlier that may cause image files created when scanning to be saved in the wrong image file format. When the PNG file format is selected for the Image File Format on the Program Settings — Application Preferences tab, images may be output incorrectly.
This problem does not occur when the JPG file format is selected.
A software problem in uScope Navigator v4.3 and earlier causes image files to be saved incorrectly in some situations.
Until a correction is available, select the JPG file format (the default) for scanned files.
This problem is corrected in uScope Navigator v4.5.
Thanks for subscribing to this knowledge base article.
You will receive an email confirmation with a confirmation link. You must click the link to receive update notifications for this knowledge base article.
You are already subscribed to this knowledge base article.
It looks like you are already subscribed to this knowledge base article.