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Information in this article applies to:

  • uScope Navigator V4.5

Article ID: NVW2348 — Created: 13 Nov 2020 — Reviewed: 17 Nov 2020

Symptom

The Deep Zoom Image Viewer sometimes freezes or locks-up.

Cause

This is a problem with the third-party browser plug-in used in uScope Navigator v4.5. Each new Windows 10 update changes the operating system and, in this case, one of the updates caused an instability issue with the web browser.

Resolution

Unfortunately, there is no known work-around for this issue. The problem is corrected in uScope Navigator v4.6.

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