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Whole Scan Images Creating Whole Scan Image Hangs uScope Navigator
Whole Scan Images

Information in this article applies to:

  • uScope Navigator V4.5

Article ID: NWS2322 — Created: 2 Sep 2020 — Reviewed: 28 Oct 2020

Symptom

After scanning a region of interest, creating a whole scan image sometimes hangs at 0% and never completes.

Cause

Several customers have reported that enabling the Automatic option for the Create a Whole Scan Image after a scan selection causes this problem. Additionally, you may also receive a window prompting to overwrite an existing whole scan image (when this is a new scan).

Create Whole Scan Image After ScanningResolution

To resolve this issue, set the Create a Whole Scan Image after a scan option to Manual as shown.

Note
This problem has been found only in uScope Navigator v4.5. It will be corrected in a future release of uScope Navigator.

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